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Considerate after-sales service
Warranty Conditions
First, buy the goods on this site, since the date of purchase (to register the arrival date), the performance failure occurred within 7 days, you can choose to return, replacement or repair.
1. Upon received your product,we will send the issue of goods manufacturer authorized service center detection;
2. Test report came out, such as non-human damage, the quality of the product itself, our company according to your request will be promptly refund, exchange or repair can be.
3. If the test result is no fault or failure caused by human factors, the company will notify you and ask your opinions on handling.
Second, in the purchase of goods from purchase date (to register the arrival date) within 15 days of the performance failure occurs, you can choose a replacement or repair. (Returns to enjoy 15 days of goods without reason, according to "15 days return policy no reason to rule" apply)
1. Upon received your product, we will send the issue of goods manufacturer authorized service center detection;
2. Test report came out, such as non-human damage, the quality of the product itself, our company according to your request will be promptly refund, exchange or repair can be.
3. If the test result is no fault or failure caused by human factors, the company will notify you and ask your opinions on handling.
Third, in the purchase of goods, from the purchase date (to register the arrival date), artificial damage occurred within a year of quality problems, the company promises free warranty.
1. Upon receipt of your product, I will send the issue of goods manufacturer authorized service center detection;
2. Test report came out, such as non-human damage, the quality of the product itself, our company according to your request will be promptly refund, exchange or repair can be.
3. If the test result is no fault or failure caused by human factors, the company will notify you and ask your opinions on handling.
Maintenance fees:
First, the human-induced failures, the company will take charge maintenance, including:
1. Products internally open, or any part without permission is change;
2. Goods inside the bar code is not clear, can not successfully determine;
3. There into the water, cracked, damaged or corrosion phenomena;
4. Over warranty goods.
Second, meet the following conditions may require replacement:
1. Customers receive the goods in person before the unpacking at the deliveryman, it was discovered the goods have quality problems
2. The actual receipt of the goods and the sites described in great discrepancies
3. Replacement process: customers face to face delivery personnel required to return the goods, then contact us. We will provide you within one business day re-delivery, extended time of arrival of goods.
3, meet the following requirements, he can return:
Customers received the goods within two days,
1. Found that the manufacture of goods obvious defects
2. Consignments through a replacement but there are still quality issues
3. Due to human causes more than three days, we are committed to the date of arrival of the goods not received
Return Process: The customer within two days after receipt of the goods to contact us, we will within five working days give your money back.
In the following we have the right to refuse customers Return requirements:
1. Goods appear damaged, but there is no requirement in the delivery time of receipt on the spot replacement of staff
2. Over Return period Return requests
3. Returns incomplete or the appearance of damaged property
4. Customer shipping documents missing or incomplete
5. Products are not us
6. The quality of the goods itself, the problem does not exist
Warranty Conditions
First, buy the goods on this site, since the date of purchase (to register the arrival date), the performance failure occurred within 7 days, you can choose to return, replacement or repair.
1. Upon received your product,we will send the issue of goods manufacturer authorized service center detection;
2. Test report came out, such as non-human damage, the quality of the product itself, our company according to your request will be promptly refund, exchange or repair can be.
3. If the test result is no fault or failure caused by human factors, the company will notify you and ask your opinions on handling.
Second, in the purchase of goods from purchase date (to register the arrival date) within 15 days of the performance failure occurs, you can choose a replacement or repair. (Returns to enjoy 15 days of goods without reason, according to "15 days return policy no reason to rule" apply)
1. Upon received your product, we will send the issue of goods manufacturer authorized service center detection;
2. Test report came out, such as non-human damage, the quality of the product itself, our company according to your request will be promptly refund, exchange or repair can be.
3. If the test result is no fault or failure caused by human factors, the company will notify you and ask your opinions on handling.
Third, in the purchase of goods, from the purchase date (to register the arrival date), artificial damage occurred within a year of quality problems, the company promises free warranty.
1. Upon receipt of your product, I will send the issue of goods manufacturer authorized service center detection;
2. Test report came out, such as non-human damage, the quality of the product itself, our company according to your request will be promptly refund, exchange or repair can be.
3. If the test result is no fault or failure caused by human factors, the company will notify you and ask your opinions on handling.
Maintenance fees:
First, the human-induced failures, the company will take charge maintenance, including:
1. Products internally open, or any part without permission is change;
2. Goods inside the bar code is not clear, can not successfully determine;
3. There into the water, cracked, damaged or corrosion phenomena;
4. Over warranty goods.
Second, meet the following conditions may require replacement:
1. Customers receive the goods in person before the unpacking at the deliveryman, it was discovered the goods have quality problems
2. The actual receipt of the goods and the sites described in great discrepancies
3. Replacement process: customers face to face delivery personnel required to return the goods, then contact us. We will provide you within one business day re-delivery, extended time of arrival of goods.
3, meet the following requirements, he can return:
Customers received the goods within two days,
1. Found that the manufacture of goods obvious defects
2. Consignments through a replacement but there are still quality issues
3. Due to human causes more than three days, we are committed to the date of arrival of the goods not received
Return Process: The customer within two days after receipt of the goods to contact us, we will within five working days give your money back.
In the following we have the right to refuse customers Return requirements:
1. Goods appear damaged, but there is no requirement in the delivery time of receipt on the spot replacement of staff
2. Over Return period Return requests
3. Returns incomplete or the appearance of damaged property
4. Customer shipping documents missing or incomplete
5. Products are not us
6. The quality of the goods itself, the problem does not exist
